Win7蓝屏代码1000008E解决方法(win7蓝屏代码0x0000007e)

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问题反映：win7电脑在浏览网页时候出现蓝屏，使用的浏览器是IE ，win7蓝屏代码e，附上蓝屏日志信息,请帮助解决。

蓝屏日志如下：

复制代码代码如下:Microsoft (R) Windows Debugger Version 6... X　　Copyright (c) Microsoft Corporation. All rights reserved.　　Loading Dump File [C:Documents and SettingsAdministrator桌面--.dmp]　　Mini Kernel Dump File: Only registers and stack trace are available　　Symbol search path is: *** Invalid ***　　*********************************************************************　　* Symbol loading may be unreliable without a symbol search path. *　　* Use .symfix to have the debugger choose a symbol path. *　　* After setting your symbol path, use .reload to refresh symbol locations. *　　*************************************************************　　Executable search path is:　　*********************************************************************　　* Symbols can not be loaded because symbol path is not initialized. *　　* *　　* The Symbol Path can be set by: *　　* using the _NT_SYMBOL_PATH environment variable. *　　* using the -y argument when starting the debugger. *　　* using .sympath and .sympath+ *　　*********************************************************************　　Unable to load image ntoskrnl.exe, Win error 0n2　　*** WARNING: Unable to verify timestamp for ntoskrnl.exe　　*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe　　Windows 7 Kernel Version (Service Pack 1) MP (2 procs) Free x compatible　　Product: WinNt, suite: TerminalServer SingleUserTS　　Machine Name:　　Kernel base = 0xe PsLoadedModuleList = 0xf5e5b0　　Debug session time: Wed Jul ::. (GMT+8)　　System Uptime: 0 days 4::.　　*****************************************************************　　* Symbols can not be loaded because symbol path is not initialized. *　　* *　　* The Symbol Path can be set by: *　　* using the _NT_SYMBOL_PATH environment variable. *　　* using the -y argument when starting the debugger. *　　* using .sympath and .sympath+ *　　*********************************************************************　　Unable to load image ntoskrnl.exe, Win error 0n2　　*** WARNING: Unable to verify timestamp for ntoskrnl.exe　　*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe　　Loading Kernel Symbols　　...............................................................　　................................................................　　................　　Loading User Symbols　　Loading unloaded module list　　............　　Unable to load image fltmgr.sys, Win error 0n2　　*** WARNING: Unable to verify timestamp for fltmgr.sys　　*** ERROR: Module load completed but symbols could not be loaded for fltmgr.sys　　************************************************* Bugcheck Analysis ***　　Use !analyze -v to get detailed debugging information.　　BugCheck E, {c, bca, 9edd, 0}　　*** WARNING: Unable to verify timestamp for qutmdrv.sys　　*** ERROR: Module load completed but symbols could not be loaded for qutmdrv.sys　　*** WARNING: Unable to verify timestamp for QQProtect.sys　　*** ERROR: Module load completed but symbols could not be loaded for QQProtect.sys　　***** Kernel symbols are WRONG. Please fix symbols to do analysis.　　*****************************************************************　　*** ***　　*** ***　　*** Your debugger is not using the correct symbols ***　　*** ***　　*** In order for this command to work properly, your symbol path ***　　*** must point to .pdb files that have full type information. ***　　*** ***　　*** Certain .pdb files (such as the public OS symbols) do not ***　　*** contain the required information. Contact the group that ***　　*** provided you with these symbols if you need this command to ***　　*** work. ***　　*** ***　　*** Type referenced: nt!_KPRCB ***　　*** ***　　******************************************************************　　*** Your debugger is not using the correct symbols ***　　*** ***　　*** In order for this command to work properly, your symbol path ***　　*** must point to .pdb files that have full type information. ***　　*** ***　　*** Certain .pdb files (such as the public OS symbols) do not ***　　*** contain the required information. Contact the group that ***　　*** provided you with these symbols if you need this command to ***　　*** work. ***　　*** ***　　*** Type referenced: nt!_KPRCB ***　　*** ***　　*************************************************************************　　*************************************************************************　　*** ***　　*** ***　　*** Your debugger is not using the correct symbols ***　　*** ***　　*** In order for this command to work properly, your symbol path ***　　*** must point to .pdb files that have full type information. ***　　*** ***　　*** Certain .pdb files (such as the public OS symbols) do not ***　　*** contain the required information. Contact the group that ***　　*** provided you with these symbols if you need this command to ***　　*** work. ***　　*** ***　　*** Type referenced: nt!_KPRCB ***　　*** ***　　*************************************************************************　　*********************************************************************　　* Symbols can not be loaded because symbol path is not initialized. *　　* *　　* The Symbol Path can be set by: *　　* using the _NT_SYMBOL_PATH environment variable. *　　* using the -y argument when starting the debugger. *　　* using .sympath and .sympath+ *　　*********************************************************************　　*********************************************************************　　* Symbols can not be loaded because symbol path is not initialized. *　　* *　　* The Symbol Path can be set by: *　　* using the _NT_SYMBOL_PATH environment variable. *　　* using the -y argument when starting the debugger. *　　* using .sympath and .sympath+ *　　*********************************************************************　　Probably caused by : qutmdrv.sys ( qutmdrv+cd )　　Followup: MachineOwner　　---------

【编辑分析及建议】经过查看文件，了解到qutmdrv.sys引起的。qutmdrv.sys似乎是的驱动，建议您卸载掉再查看问题是否存在。

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